At Wave, advising is at the center of what we do and who we are. From the late ’90s, our consulting first principle has empowered us to craft a tailored solution for each customer’s unique requirements contrary to a one-size-fits-all solution. We work in conjunction with our customers throughout Houston, devoting assets and time so that we have a thorough understanding of their pain points and desires and can create a tailored approach to strategic digital transformation.

Back Office Modernization

The Back Office is the heart of your business. If your workflows have a lot of inefficiencies, the resulting productivity loss will have a ripple effect throughout your entire organization. For example, let’s say a company onboards a new client in minutes but requires a long time to spin up a new employee or partner. That’s an issue because both your employees' skills and your vendor’s products play a critical role in providing exemplary service to the customer. Therefore, if those elements are not operating accurately, your customer is ultimately the one who is disadvantaged. Your Front Office can only be as seamless as your Back Office, and both must be incorporated in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our proficiency encompasses a complete understanding of your business processes as well as the software that efficiently delivers intelligent information. We ask the right questions and can determine the right information to answer questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Outlining a plan is the most critical element of a migration. Every migration requires a certain amount of strategic digital transformation of the information moving from the source repository to the destination. Considerations should include search capabilities, security, mapping metadata, folder structure, and many other components that will enable users to find appropriate data. It is imperative that you take the time to learn about the problems you’re having and what is necessary to move forward.

 
 
 

Intelligent Information Management

It is widely accepted that the modern company requires several sources to collect data whether it’s a CRM, ECM, HCM, or ERP. Regardless of which tool you’re using, it consists of essential business information and content that is imperative to the success of your company. Both organizations and their clients require data from multiple repositories to complete assignments, and this adds additional challenges if that information is not easily available. The conventional method was to pull information into a central location but this approach is not viable long term as one program can’t govern everything, particularly in some SMBs and enterprise businesses.